Privacy Policy | Leadership Without Chaos™

Who we are

This website is operated by Invictus Business Club Ltd, trading as Craig Carden Leadership Academy. Registered in England and Wales.

Registered office: 5 Merlin Street, Liverpool, L8 8HY.

ICO Registration Number: ZC110846. Registered 25 March 2026. Registration expires 24 March 2027.

For data protection enquiries, contact: [email protected]

What data we collect

When you complete the F8 Diagnostic, register for IMPACT 23 From Fate to Destiny™, or make an enquiry through this website, we may collect your first name, last name, and email address. We may also collect data you submit through assessment responses.

We do not collect payment data directly. Payment processing is handled by third-party providers.

How we use your data

We use your data to deliver your diagnostic results, send you information relevant to your enquiry or registration, and communicate with you about programmes and services offered by Craig Carden Leadership Academy. We do not sell your data to third parties.

Legal basis for processing

We process your data on the basis of legitimate interest and, where applicable, your consent. You may withdraw consent at any time by contacting us directly or using the unsubscribe link in any email we send.

Data storage and retention

Your data is stored securely within the platforms we use to operate our business, including GoHighLevel and ScoreApp. We retain data for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Third-party platforms

Our services use the following third-party platforms which may process your data:

  • ScoreApp — assessment delivery and lead capture — scoreapp.com
  • GoHighLevel — CRM, email, and website hosting — gohighlevel.com
  • Mailchimp — email communications — mailchimp.com

Each platform operates its own privacy policy. We recommend reviewing these if you have specific concerns.

Your rights

Under UK GDPR you have the right to access the data we hold about you, request correction or deletion, object to processing, and request data portability. To exercise any of these rights, contact us at [email protected]. We will acknowledge your request within 5 working days and fulfil it within 30 days.

If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.

Cookies

This website uses cookies to support functionality and to understand how the site is used. Essential cookies are required for the site to operate and cannot be disabled. Non-essential cookies are only placed with your consent.

You can manage your cookie preferences at any time by visiting our Cookie Policy page, or through your browser settings.

Changes to this policy

We may update this policy from time to time. The current version will always be published at leadershipwithoutchaos.com/privacy-policy. The date at the top of this page reflects the most recent revision.

Contact

Invictus Business Club Ltd T/A Craig Carden Leadership Academy
5 Merlin Street, Liverpool, L8 8HY
[email protected]
leadershipwithoutchaos.com
ICO Registration: ZC110846

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